Question 1

What sets Spiral Herbal Remedies apart from other herbal brands?

Accepted Answer

🌿 Spiral Herbal Remedies is unique because of Donna Troy Cleary's exceptional expertise. With 13 years as a Registered Nurse at Harvard's teaching hospital and rigorous training as a Clinical Herbalist, Donna brings nearly a decade of experience running her own herbalism shop. Each product blends traditional herbal wisdom, modern science, and ethical sourcing, ensuring potent, effective, and holistic remedies you can trust. 🌱

Question 2

Are your herbal remedies safe to use?

Accepted Answer

🌸 🌿 Your safety is our top priority! Our remedies are crafted using centuries of herbal wisdom combined with modern science. By using the whole plant, we minimize side effects and promote holistic healing. While our products are generally well-tolerated, we recommend consulting with our Herbalist if you're pregnant, nursing, or taking medication. Book a consultation or visit us at 810 Washington Ave in Brooklyn, NY. ☘️

Question 3

How do you ensure the quality of your herbal ingredients?

Accepted Answer

💗 We take great care in sourcing our herbs, respecting both nature and traditional herbal wisdom. By partnering with organic farms and practicing responsible wildcrafting, we ensure the health of the plants and their ecosystems. Our traditional processing methods preserve the herbs' therapeutic properties, guaranteeing top-notch quality and effectiveness in every product. 😊 🌱

Question 4

Can I get personalized herbal health recommendations?

Accepted Answer

🌼 🍃 Absolutely! We love helping you discover the best herbal solutions for your wellness journey. While our website is packed with product details, we also offer one-on-one consultations to tailor recommendations to your unique goals. Visit our Consultations section to book an appointment with our Herbalist, Donna Troy Cleary, or stop by our shop at 810 Washington Ave in Brooklyn, NY. 🌅

Question 5

What is your return policy?

Accepted Answer

We want you to be completely satisfied with your purchase. If the order is defective, please contact me immediately and I'll send a replacement. Unfortunately, since the products are handmade, and applied to the body or consumed, once the package is opened, they cannot be returned.

Question 6

When will I receive my order?

Accepted Answer

We aim to process and ship your order within 1-2 business days. Delivery times vary based on your location, but you can typically expect your package within 3-10 business days.

Question 7

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit cards, and offline payments through Zelle. Choose the option that works best for you during the checkout process.

Question 8

How should I store my herbal remedies?

Accepted Answer

To maintain the potency and freshness of your herbal remedies, store them in a cool place away from direct sunlight and children. Keep the container tightly closed to prevent moisture and air exposure.

Question 9

Are your CBD products lab tested?

Accepted Answer

Yes — our CBD products are lab tested, and we make the test results easy to find on the product pages. We believe transparency matters, so you can review the results before you buy.

Question 10

Can I see the ingredient list before I order?

Accepted Answer

Absolutely. We want you to know exactly what you’re putting on or into your body, so product pages include ingredient details whenever possible. If you have allergies, sensitivities, or a specific ingredient you want to avoid, reach out before ordering and we’ll help you choose wisely.

Question 11

Do you offer herbal remedies for specific concerns like digestion, skin, or hair growth?

Accepted Answer

Yes — our shop includes remedies designed for a range of wellness goals, including digestive support, skin care, and hair and brow health. If you’re comparing a few options, product descriptions can help you narrow it down, and a consultation with Donna can point you in the right direction.

Question 12

How do I book a consultation or herbalism class with Donna?

Accepted Answer

You can book a one-on-one consultation to get personalized guidance, and we also offer herbalism education for people who want to learn more about natural wellness. If you’re not sure which option fits best, start with a consultation (it’s the easiest first step).

https://www.spiralherbalremedies.com/herbalism-classes

Frequently asked questions